INTERGRATED OPERATIONS & TECHNICAL SUPPORT ​

OPERATIONAL CAPABILITIES

Mera delivers integrated operations, maintenance, and asset support across buildings, facilities, and city-scale infrastructure. Our scope includes facility management, MEP services, civil and architectural works, and infrastructure maintenance structured within defined safety and quality standards.

We support both individual sites and multi-asset portfolios through coordinated technical oversight and disciplined operational control. Where required, project delivery is integrated within this framework to maintain continuity of standards and accountability, ensuring reliable performance over time

SERVICES ACROSS THE BUILT ENVIRONMENT

Day-to-day maintenance and site support that keeps buildings operational and well cared for.

  • Hard & Soft Maintenance – planned and reactive upkeep across MEP, civil, and site care
  • Housekeeping & Environmental Hygiene – daily cleaning, waste handling, and hygiene compliance
  • Helpdesk & Service Coordination – single point of contact for logging and tracking requests
  • Minor Works & Defect Rectification – small-scale repairs closed out quickly and documented
  • Administrative & Site Support – record-keeping and occupant liaison for smooth operations

Portfolio-wide oversight that brings planning, governance, and performance data into one framework.

  • Lifecycle Planning & Maintenance Scheduling – asset condition mapped against future maintenance and capex
  • Performance Monitoring & Reporting – KPI tracking and dashboards across the portfolio
  • Vendor & Subcontractor Coordination – contract administration and quality oversight of specialist trades
  • HSE Governance – risk assessments, audits, and safety compliance embedded into operations
  • CAFM / IWMS-Enabled Management – digital systems of record for work orders, assets, and space

Structural and finishes-related works delivered within live, operational environments.

  • Fit-Out & Refurbishment – interior updates to finishes, partitions, and layouts
  • Restoration & Remedial Works – repair and reinstatement of damaged or deteriorated fabric
  • Envelope & Structural Rehabilitation – façade, waterproofing, and structural strengthening works
  • Operational-Phase Upgrades – phased improvements delivered without closing a site

Maintenance and repair of the mechanical, electrical, and plumbing systems that keep buildings running safely.

  • Electrical – power distribution, lighting, and low-voltage system maintenance
  • HVAC – climate control maintenance across chillers, air handling units, and ductwork
  • Plumbing & Drainage – water supply, waste, and drainage system upkeep
  • BMS – centralised monitoring and control of building systems
  • Fire & Life Safety – detection, alarm, and suppression systems maintained to code

Integrated protection systems and personnel that keep sites, assets, and people secure.

  • CCTV – camera networks and monitoring across buildings and perimeters
  • Access Control – credential-based entry management for restricted areas
  • Intrusion Detection – sensor and alarm systems linked to on-site response
  • Guarding Services – trained personnel deployed to site-specific risk profiles
  • Emergency Planning – response procedures and drills tailored to each facility

Operational support extended beyond buildings to the infrastructure that supports city-scale environments.

  • Roads & Transport Infrastructure – pavement, signage, and line marking upkeep
  • Public Realm & Landscape Systems – irrigation, planting, and hardscape maintenance
  • Stormwater & Drainage Networks – surface water management and flood risk reduction
  • Street Lighting & Traffic Systems – electrical maintenance for lighting and signal infrastructure
  • City-Wide CCTV & Field Installations – surveillance coverage across public sites

Services Areas

OPERATIONS, MAINTENANCE, & FACILITY MANAGEMENT

  • Soft and Hard FM Services

  • Civil and Architectural Works

  • Wet Services and Network

  • Integrated Communication System

  • Security and Safety Systems

  • Utilities and Electro-Mechanical Works

  • Waste Management

  • RO, STP, District Cooling

CONSTRUCTION & FIT-OUT

  • Civil and Architectural Construction Works

  • Interior Fit-Out Works

  • MEP Fit-Out

INFRASTRUCTURE & PUBLIC REALM

  • Hardscape and Softscape Construction

  • Public Realm and Urban Enhancements

  • Infrastructure Networks (Irrigation, Drainage, Power)

  • Wet Utilities and Site Networks

OUR WORK IN PRACTICE

Delivering Performance Across Complex environments

Our projects reflect the breadth of our operational and technical capabilities. From facility upgrades to city-scale infrastructure support, we deliver structured, standards-driven solutions across active environments. Each engagement is approached with continuity, accountability, and long-term performance in mind.